Thank you for shopping at The SHIBA Collections website. We are committed to delivering your order in a timely and safe manner. Please review our shipping policy below to understand how we handle shipping.
Processing Time:
We process orders within 1-3 business days after receiving them. Orders are not shipped on weekends or holidays. If we anticipate a delay in processing your order, we will notify you by email.
Shipping Time:
We offer standard shipping through our carrier partners, which typically takes 3-7 business days within the contiguous United States. Shipping times may vary based on your location and any unforeseen circumstances.
Shipping Rates:
We offer flat-rate shipping of $6.99 for all orders within the contiguous United States. Free shipping is available for orders over $75.
International Shipping:
We currently do not offer international shipping.
Order Tracking:
Once your order has been shipped, we will send you a tracking number via email. You can track your order by visiting the carrier's website and entering the tracking number provided.
Shipping Address:
Please ensure that your shipping address is accurate and complete. We are not responsible for orders that are shipped to an incorrect or incomplete address provided by the customer.
Delivery Issues:
If you experience any issues with delivery or believe that your package has been lost or stolen, please contact us immediately at www.shearshiba@hmail.com. We will work with our carrier partners to resolve the issue as soon as possible.
We appreciate your business and are committed to providing you with high-quality products and excellent customer service. If you have any questions or concerns about our shipping policy, please don't hesitate to contact us.